Eka-SurfEx

PRIVACY POLICY

The following data privacy protection policy provides you with an overview of how EKA-SURFEX Pvt. Ltd. (EKA-SURFEX or we), would collect your personal data through various interactions on EKA-SURFEX website. This Privacy Policy would apply to our website www.ekasurfex.com. It should be noted that the website can include links to external websites of third-party suppliers, whose privacy policies may differ from those of EKA-SURFEX. Henceforth, if you are providing your personal data to any of those external websites, then your data is governed by their privacy statements and it is and will not be the responsibility of EKA-SURFEX.
Your data will be processed and your rights in relation to this information will be subjected to the EU General Data Protection Regulation (GDPR). The specific data collected, and which will be processed, as well as the method of data collection used would mostly depend upon on the services and products that are provided and/or have been agreed to be provided, depending on the user case. For a better user experience as well as to track the customer satisfaction analytics, processing of personal data is required for most of the services you would receive. Henceforth, your personal data as and how required would be processed during your transactions with EKA-SURFEX, from the time it is started, till all the services/relationships are suspended or closed.

1. What is the source of the User Data?
We would use your personal data that we obtain in the dealings of our business transactions with you. This data would be provided directly by you or the user of the website, it can be also through the submission of different job or research or internship applications through the contact us form or emails. Some promotional or advertisement campaign in conferences or exhibitions or trade fairs where the exchange of contact information is done with mutual consent. Most importantly the contact information collected by us will be used to reply to your queries, or to follow up on any conversation for more or specific detailed information.

2. The storage and usage of the Personal Data?
The different personal data collected during your interactions with EKA-SURFEX will be stored and processed in a server in India. The storage location of the data is prioritized in order to work efficiently for the improvement in performance and to create some redundancies to protect the data from any event of an outage or other unexpected problem. All the steps required to make sure that the data which we have collect under this privacy statement is processed as per the provisions of this statement and the requirements of the applicable law based on the location of the data stored. To ensure such safety, EKA-SURFEX uses legal channels like contracts, to make sure that your data and the associated rights are securely protected.

3. What kind of data will be collected and used?
The following data we collect, depending on the context of your interactions with EKA-SURFEX and the choices you make, including your privacy settings, will be processed and is as following:
• Name, email and contact data: We collect and process when necessary, the first and last name, your email address, you contact postal address, your domicile country, your employer, your contact phone number and some other necessary contact data
• Login and Passwords: We would collect passwords which will be used for user authentication for account access, wherever or whenever this function is available or made available for specific services in the EKA-SURFEX website.

4. The Legal Standing/Basis and requirements to Processing of Your Personal Data?
The personal data collected by us with be dealt legally as per the terms mentioned in this policy. In this context, legally means that there should be at least a single relevant legal basis available, depending on the purpose for which your data is collected and processed. A list of different combinations of legal bases and requirements are mentioned below:
The Contract: In order to satisfy a (pre-)contractual obligations in the pretext of your relationship with EKA-SURFEX. The requirements of data to be processed would be dependent mostly on the specific services or products involved used by the user.
The safety and security of data: Some of the data collected will be used to protect the website in order to make it safe and secure from different attacks.
The communications: The data collected will be used to communicate with you in order to personalize our communications with your special requirements. In addition, wherever necessary, you can freely sign up for email subscriptions and where you can choose to receive promotional communications from EKA-SURFEX by email, SMS, post or through telephone or other means of communication. In order to manage your contact data, email subscriptions and promotional communications, you may please submit to us with a request mail to contact@ekasurfex.com.
Your Consent in specific purposes of processing: All the data collected and processed for different purposes would have your consent. You have the rights during the consent period to withdraw your consent at any time. This would apply to consents granted before the effect GDPR policy. However, it should be noted that the consent can only be taken back with effect to the future and which does not affect the legality of data processing, which was undertaken before the consent was taken back.

5. Who would use and process Your Personal Data?
The parties within and outside EKA-SURFEX may obtain access to your data. It can be some offices and employees within EKA-SURFEX, which may only process your data to the extent required for the purpose of discharging their contractual, legal, or regulatory duties, or to pursue legitimate interests.
In most of the cases we do not share the personal data collected from the websites with other third party. However, this may happen:
• If you have request and authorized us to do so;
• If we need to comply with any applicable law pertaining to the user or respond to valid legal process as per the jurisdiction authority responsible for this website.
• If we need to protect through operation and maintain of the security of this website, which includes preventing or stopping an attack on our systems or networks.

6. What is the duration of the storage and processing of Personal Data?
If there is a business relationship with consent between you and EKA-SURFEX the data will be used and processed, with a strict condition to erase the specific data at an earlier date upon termination of the business relationship. It should be considered that in most of the cases the business relationships will persist for many years. Further, the duration of the storage period and processing will depend on the necessity and the purpose of that time. All the data which is no longer in use will be erased in order to fulfill the contractual and legal obligations or for pursuing our legal interests, i.e. the scenarios where the targets are achieved, or if consent is taken back, or if there is no reason for further processing of contractual, regulatory, or legal requirements (like the retainment and documentation requirements), or in the obligations of retaining proofs throughout any applicable statutory or legal limitation periods.

7. The various Data Protection Rights you legally entitled to have?
These are the following data protection rights you are entitled to and you can utilize them through communication request to this e-mail address dpo@ekasurfex.com, regarding issues pertaining to your personal data:
Your right of access to your data: You may be entitled to obtain access to information from EKA-SURFEX in order to enquire about the extent of usage of your personal data.
Your right to corrections: You are entitled to have the right to obtain rectification of inaccurate or not complete personal data regarding you.
Your right to erase your data: In case if it was not done explicitly, you have the right to call for erasing your personal data when the said data is no longer required with regards to the needs for which they were collected or processed from you, which is applied in cases where you have taken back your consent, or in cases where the data had been illegally processed. But the data which is still required by us due to one or any of contracts, regulation, or legally legitimate requirements would not be erased.
Your right to control of your data processing: You are entitled to have the right to obtain control or restrictions of your data processing.
Your right to withdrawal of consent: You are entitled to the right of withdrawal of consent regarding your personal data processing used for one or many required purposes at any time, which in any case carried out with your consent. It should be noted that your consent can only be withdrawn to the effect for future processing, and it does not constrain the processing of your data of any current or continuing contract, regulations, or legally binding requirements.
Your right to form of data transmission: You are entitled to your personal data, which you have provided to us, in a structure that is commonly used and as a machine-readable format, and which can be sent to another parties by you from us.
Your right to objection: You are legally entitled to the right to objection, in specific situations and to particular cases, to the processing of your data, given such processing would not be in the public interest in general or in accordance with our legally expected interests or in cases of those of a third party. Here, you are also entitled to the right to objection of the use of your personal data for any marketing or advertisement purposes. In case you serve an objection in the processing of your personal data for any direct advertisement or marketing purposes, then your personal data processing will be terminated for this purpose.
Your right to complaint with authorities: You have the right to complaint, in the case of any violation, with the relevant Hyderabad, India supervisory authority. One of the important authorities for information on data security is the Data Security Council of India (DSCI), their contact information is as follows:
Address: 3rd Floor, NASSCOM Campus, Plot No. 7-10, Sector 126, Noida, UP -201303
Telephone: +91 120 4990253
E-mail: info@dsci.in
Website: https://www.dsci.in/content/contact-us

8. What is the cookie policy of EKA-SURFEX?
EKA-SURFEX can use some temporary and long-lasting cookies (these are the small text files stored on your device during your visit to an online service) and similar services for storing your preferential settings, authentications, security, to connect in Social media, analytics and performance. In addition to it, if you are visiting the external websites through our webpages then you will be subjected to their cookie policy. In most of the cases we use Google Analytics (https://support.google.com/analytics/answer/6004245) for our analytics purposes.
In case you want to control cookies, most web browsers automatically accept cookies but provide controls that allow you to block or delete them. For example, certain browser allows to block or delete cookies by clicking Settings > Privacy > Cookies. In order to know more about any specific browser, we would like to encourage you to kindly visit the browser´s original developer website. You can also find more information in http://www.aboutads.info/choices/ or in http://www.youronlinechoices.com .
9. How would you like to be Communicated by us?
There will be sometimes advertisement email from us to you and if you feel like to opt out, you can freely do so by just following the directions mentioned in those emails to unsubscribe. You are also free to decide whether you would like your information to be with EKA-SURFEX, you can opt out through an email to the data protection officer.

The following are the contact details of the data projection officer and the responsible authority, to contact regarding any questions pertaining to data processing activities or if you wish to exercise your rights then please contact:
Data Protection Officer:
EKA-SURFEX Private Limited
Data Protection Officer
3-11-12/2, H C L Nagar, Mallapur
Hyderabad 500076, Telangana
India
Telephone: +91 8790483903
E-mail: dpo@ekasurfex.com

Responsible authority:
EKA-SURFEX Private Limited
Data Protection Officer
3-11-12/2, H C L Nagar, Mallapur
Hyderabad 500076, Telangana
Telephone: +91 9908605114
E-mail: contact@ekasurfex.com
The Data Protection Officer is available to answer any questions you may have concerning any data protection matters.
We may update this privacy statement from time to time. We encourage you to periodically review this privacy statement to learn how EKA-SURFEX is protecting your information.